Tag Archives: Social Media

9 Tips to make your business shine on Quora

Quora helps people expand their knowledge by asking questions and having them answered. A lesser-known fact is that it can also serve as a marketing tool for your business. The platform serves as the perfect place to interact with current and prospective customers or clients; i.e. they ask questions which you answer or vice versa. Here are some tips to master the world of Quora and help your business shine.


Optimise your profile

Why is this important? Optimising your profile helps you stand out from the crowd. Since Quora displays your bio above the question you’re answering, it serves as a means of one-line branding. Keep it catchy and polished.

Quick tip: Create multiple bio’s to suit different topics. Add appropriate clickable links to your bios as well.

 

Ask better questions

Why is this important? On Quora, questions hold more importance than answers. Framing good quality questions will help garner the best and most accurate responses. 

Quick tip: Ask open-ended questions to elicit the most interesting and informative answers.

 

Maintain a company account

Why is this important? Create a company account separate from your own personal one. This helps give your business its own personalised identity on the platform.

Quick tip: Use your company account to address personal and technical questions, and interact with past, present, or future customers. 

 

Answer as an authority

Why is this important? A benefit of Quora, is anyone can be considered an authority on any subject matter, as long as you’re spreading accurate and valuable information.

Quick tip: According to research, the best answers are short and informative ones that link to an external reference.

 

Stalk your competition

Why is this important? Stay on top of your competition on Quora, by viewing discussions between them and their customers – any queries or issues that are raised.

Quick tip: Follow a particular topic, so any questions and answers related to that topic will show up on your feed. 

 

Chat with customers

Why is this important? Possibly the biggest benefit of operating a company account on Quora is being able to communicate with current customers and possible ones – providing further customer support, answering queries, etc.  

Quick tip: Remember to be professional and courteous when responding to customers and other users on Quora, since you are an official representative of your company on the platform.

 

Advertise, advertise, advertise!

Why is this important? Advertising on Quora could be rewarding since most of the user base show high intent based on what they read on the platform.

Quick tip: Since advertising on Quora is partly based on the keywords you enter, make sure they’re highly relevant to your business and also incorporate the latest trends.

 

Research for ideas

Why is this important? Looking up the trending topics on Quora can help you put together new articles or blogs answering or related to them.

Quick tip: Filter your search parameters to only display questions, which could inspire you for article or blog headlines.

 

Shy away from spam

Why is this important? Shameless self-promoting without adding value will get your account suspended or banned. 

Quick tip: Answer questions related to the field you’re competent in. If you wish to talk about your product or service, be sure to include something else of value in the same sentence or answer.

5 Twitter Marketing Tips for Your Business

Twitter is a powerful social networking and search engine to find the latest information about practically any topic. Twitter can be used to engage users and followers, increase brand awareness and boost conversations. Here are 5 useful Twitter marketing tips for your business.

Listen and Learn

Why is this important? Social media listening is crucial in knowing what your Twitter community is talking about and how your brand is being recognised.

A quick tip: Staying updated within the Twitter community provides workable data for designing marketing campaigns.

Create Amazing Content 

Why is this important?Create content which encapsulates your brand, is easy to read, and is likely to resonate with your audience. 

Quick Tip: Your handle (username URL) must be kept recognisable and short enough to be easily tagged by other users. 

Take advantage of Multimedia

Why is this important? According to research done by Louise’s Visual Social Media, tweets with photos receive 150% more re-tweets than Twitter posts without images. 

Quick Tip: Using images, videos and audio in fun and creative ways can make your content more exciting and engaging. 

Post at the Right Time

Why is this important? Posting at the right time and regularly ensures you will attract and engage followers.   Experiment with Tweeting more regularly and pay attention to how your followers react to find the frequency that works best for you. 

Quick Tip: Research has shown that the best posting times are generally 12 p.m., 5 p.m., and 6 p.m.

Conduct Polls 

Why is this important? An easy way to engage with your followers and create more activity is to create a Twitter Poll. As well as being fun for followers they can be used to conduct market research, get feedback and initiate conversation.

Quick Tip: It is important to remember anyone can create a poll so creating unique and engaging questions is essential.

3 ways TikTok can be used to promote your business

Sources suggest TikTok may potentially be the new Instagram or Snapchat! TikTok is an app for iOS and Android in which users can create and share 15-second videos. The app allows followers to like and comment on content and hashtags are used to find content by theme. The app is driven by creativity and community, allowing users to reveal snippets of their most authentic self. Here are three ways to utilize TikTok for your business. 

Issue a #Challenge ad 

Why is this important? This type of advertising encourages users to participate in a hashtag challenge. This technique has been hugely successful with global companies, for example, for Mcdonalds’ recent challenge they directed users to dance to pre-recorded music and share #BigMacTikTok. 

Quick Tip: Encourage users to flaunt their creativity using a hashtag challenge that ties in with your business.

Appeal to the younger Demographic 

Why is this important? Generation Z is the most prominent consumer group of TikTok, therefore this platform is an innovative way to target this audience. So keep your content youthful and entertaining! 

Quick Tip: TikTok is designed for young people to feel comfortable displaying their creativity in unique ways, so authenticity is key when creating content. 

Get creative and make your content shine!

Why is this important? TikTok offers an array of editing tools including filters, effects, blurring, speed adjustments, adding soundtracks and more which are all available within the app for you to use.

Quick Tip: Videos can be shared everywhere in-conjunction with Twitter, Reddit, Instagram, or Facebook.

#creativetalk #TikToktip

 

7 tips to outwit Instagram’s new algorithm

Instagram has just pulled a ‘Facebook’. Yes, Instagram’s algorithm has been revamped just like Facebook’s was last year to prioritise “the Moments You Care About”; which by the way rocked businesses and left them struggling to cope with a decrease in engagement. Here are 7 tips to prevent this from happening to your business on Instagram.   


Post consistently and constantly

Why is this important? Posting constantly and consistently not only increases your engagement with your audience but also signifies to the algorithm that yours is a legitimate account.

Quick tip: Maintain a posting schedule to stay on top of deadlines and content quality.  

 

Create more video content

Why is this important? Since videos autoplay on Instagram, they’re more likely to catch the attention of users while scrolling through their feed.

Quick tip: Instead of focusing on long-form videos, make do with Time-lapse and Boomerang videos for quick, eye-catching content.

 

Up your post quality

Why is this important? Instagram themselves say the best way to boost your following and engagement is to create content that is of the highest quality; whether these be videos or photos is up to you.

Quick tip: Use editing apps like VSCO or Snapseed to boost content quality while remaining budget-friendly. 

 

Post at peak hours

Why is this important? Posting when your audience is awake will certainly help your engagement. But more specifically, from 10am-2pm is when there’s the most online traffic.

Quick tip: Everyone’s audience is unique, resulting in different engagement hours. To get on top of this, use apps such as Social Blade or even Instagram’s Insights to get in-depth statistics.

 

Publish stories

Why is this important? Instagram Stories have already amassed more than 500 million daily users; i.e. they’re bloody popular. They provide a relatable and authentic way to depict your brand. 

Quick tip: Instead of choosing to post either regular posts or stories, why not post both? The more the merrier!

 

Go live!

Why is this important? Instagram notifies your followers when you’ve ‘gone live’, putting you at the top of their Stories feeds.

Quick tip: Keep your stream engaging by switching the camera view; in a bid to show off a product or your surroundings. 

 

Hold a contest or giveaway

Why is this important? Everyone likes free stuff, which is why you may have noticed that contests and giveaway posts are the most popular and engaged with posts on Instagram.

Quick tip: Follow the rules! Make sure your contest or giveaway are in line with Instagram’s rules and regulations, as well as keeping within country or state law. 

7 Pinterest tips for businesses to stand out

Pinterest is heating up day by day, with over a third of millennials using the platform and it attracting 33% more traffic than even Facebook! Through all this awareness comes an opportunity for businesses to benefit from. Here are some Pinterest tips to stand out from the crowd.


Create tailored content

Why is this important? Tailoring content allows it to remain visible to your target audience for longer. Looking at trending pins as well as discerning the popular pins from your domain will help you get into the heads of your audience.

Quick tip: Posting resources such as tips is a good way to garner a loyal following.

 

Use Pinterest Analytics

Why is this important? Pinterest Analytics help you track how well your account is performing; account insights, overall presence, your most popular Pins, etc. Use this to shape your strategy going forward.

Quick tip: Use the ‘Most Repinned’ content tab to find out which content is the most popular on your domain, and the ‘Most Clicked’ content tab will tell you which pins are sending the most traffic to your website.

 

Engage with Users

Why is this important? More on Pinterest is best! Popularity on the platform depends on how many accounts you follow, pins you have, boards you have, etc. All this only comes with the right engagement; posting every day, replying to comments, inviting others to pin on your boards, etc.

Quick tip: Reach out to influencers in your field to help gain followers and attain a wider audience. P.S. a large account not in your field may be less effective than a smaller more well-targeted account.

 

Employ Rich Pins

Why is this important? Rich Pins help provide more context about your content by showing extra information about it directly on the pin. Brands that used Rich Pins noted an 82% jump in pin/repin ratio, so take heed!

Quick tip: Choose the most suitable option for your account from four different types of Rich Pins; app, recipe, product and article.

 

Design Engaging Visuals

Why is this important? Since Pinterest is mostly comprised of visual content, creating visual content that is appealing will help you stand out the most. Sharing eye-catching images, quotes that reflect your business, and interesting pictures will get you the most engagement.

Quick tip: Infographics are usually easy to understand and interesting and thus, serve as great pinnable and repinnable content.

 

Share your Products

Why is this important? Pinterest users are more likely to spend money than on other social platforms, so you should use Pinterest as a second website to show off your products. Using boards can also help you categorise your products, making them easier to find.

Quick tip: Piggy-back off of seasons, events, holidays, etc. to keep your content appropriate and seasonal. For example, holiday themed content is more appealing during the holidays.

 

Leverage other Social Channels

Why is it important? Since other social platforms (Facebook, Twitter, etc.) have more users, leverage your following on them to cross-promote to boost your Pinterest account.

Quick tip: Use the ‘Find your Friends’ option to invite Facebook friends and others by email to follow you on Pinterest.

 

7 ways to make your PR strategy kick-ass

Are you having trouble implementing a PR strategy for your business? It’s understandable to face some issues when trying to increase brand exposure, especially for an up-and-coming business. Here are some tips on how to ease that process. 


Avoid tunnel vision

Why is this important? When sending information out, don’t cater solely to large publications just because of their sizeable following. Focus on your target audience and in-turn to the relevant distribution channels.

Quick tip: Audiences of publications in your niche already have a good understanding of the industry, allowing you to be even more technical when describing your product or service.

 

Leverage Social Media 

Why is this important? The digitisation of the media industry has put an increased importance on using social media to enhance your business’ operations. Facebook, Twitter, LinkedIn, etc. can all be used effectively to maintain and increase connections in the industry.

Quick tip: Participate online. Setting up media accounts is only the start; being active can go a long way with brand awareness. A lack thereof only reflects badly on the business.

 

Repurpose content

Why is this important? While also being time efficient, repurposing content stretches its usefulness across your multiple platforms, maximising exposure.

Quick tip: After sending out a press release, post it on your website as well and share links to social media platforms.

 

Be a guest speaker on podcasts

Why is this important? Podcasts are immensely popular, with some having millions of listeners. Being a guest on a relevant podcast can help small businesses gain exposure, especially if the listeners form your target audience. 

Quick tip: Researching relevant podcasts increase your chances of being accepted as a guest speaker.

 

Polish your pitch

Why is this important?Personalising each pitch that you send to journalists will help prevent it from landing up in the bin. Considering they receive countless pitches each day, making yours stand out is the name of the game.

Quick tip: Keep your pitches short and sweet. Avoid lengthy paragraphs and only include relevant information.

 

Network efficiently

Why is this important? Remember, you can never have too many contacts! Networking events are a good way to connect with other industry professionals. It enables you not only to gain further industry insight, but also share your own experiences.

Quick tip: Always follow up! It’s important not just to collect a cache of business cards, but genuinely connect with people. It could be as simple as having a chat over coffee.

 

Use customer testimonials 

Why is this important? As simple as they seem, customer testimonials are often overlooked in marketing strategies. Testimonials help businesses appear credible and serve as a powerful tool in positioning your business as an authority. 

Quick tip: Incorporating positive customer testimonials in marketing material and on your business’ website can also help to gain customers.

5 Tips to Enhance your Linkedin Company page

Whether you’re building brand awareness or forming partnerships, Linkedin is the best place to connect your business with a large cache of professionals from around the world. Here are 5 business boosting tips for your Linkedin company page to get you started!


Incorporate rich media

Why is this important? Visual content receives over six times more engagement than text-based content, so it only makes sense to satisfy your audience’s visual appetite with videos, pictures, slideshows, etc.

Quick tip: Add an eye-catching header image and refresh it after every few months to attract more visual interest.

 

Post engaging content

Why is this important? Number of comments, shares and clicks are good indicators of engagement. The key to this is to post content that is genuinely interesting to your audience.

Quick tip: While it might be tempting to sell your product or service, informational content generally works better than “salesy” content.

 

Use ‘Sponsored Content’

Why is this important? Sponsored Content is one of Linkedin’s channels of advertising. By “sponsoring” your content, it is promoted directly to the feed of intended professionals.

Quick tip: “Sponsoring” a post that has the highest engagement from your target audience on your profile, will stand the best chance of reaching the most people.

 

Establish a posting schedule

Why is this important? Linkedin analytics say that by posting at least once a month, businesses gain followers six times faster than those that post less.

Quick tip: Aim to post content at least once a week on your company page to maintain follower engagement.

 

Engage employees & colleagues

Why is this important? Encouraging your employees and colleagues to engage with content on your company LinkedIn page will in-turn spread the content to their networks, increasing your reach.

Quick tip: Make sure that all employees and colleagues have added the company to their profiles, in order to become automatic followers of the Company page.

 

6 Tumblr tips on how to promote business

Do you like cat GIFs? Who can blame you? Tumblr is to thank for the majority of memes and GIFs on your timeline. Its millennial user base churns out content like a well-oiled humour machine. Tumblr also offers better engagement than other social media sites. Here are some tips for businesses to capitalise on this relatively dormant marketing channel.


Know your audience

Why is this important? Knowing your audience is key to succeeding on Tumblr and similar social media sites. Carefully customised posts will garner more attention from your intended audience. Incorporate occasional humour to maintain relatability.

Quick tip: Reblogging your followers’ posts (preferably of them using your product/service) will encourage active engagement.

 

Utilise tags

Why is this important? Tags are what allow your posts to be discovered by other Tumblr users. Similar to ‘hashtags’ on Instagram, tags are phrases you can use in your posts. For example, a knitting blog using “knitting tips” or “knitting sweaters”.

Quick tip: If unsure, look for tags used on other popular posts, and use the same on yours. But, do so only if they’re relevant to your post!

 

Use visual content

Why is this important? On Tumblr, visual content is the most appealing. Using pictures, videos or GIFs will garner more attention from the vast majority of millennials using the platform.

Quick tip: Merging memes with relatable content sits well with the younger demographic using the platform.

 

Be active

Why is this important? Being active on Tumblr involves following, commenting and reblogging on other blogs. This, along with responding to comments on your own blog will allow you to positively engage with your community.

Quick tip: Begin by following and liking 5(or more) blog posts every day; which would result in 150(or more) potential impressions in a month.

 

Interact with influencers

Why is this important? Just like on other social media platforms, popular Tumblr users get plenty of engagement. If just one of these influencers promotes your blog, it could send a lot of loyal followers to your page and boost interactions.

Quick tip: Even if you don’t collaborate with influencers, analyse their Tumblr activity in order to form your own strategy.

 

Advertise your socks off

Why is this important? Advertising on Tumblr isn’t as negatively met as on other social platforms, and so can be an effective way to market your brand. You can choose from ‘Sponsored Posts’, ‘Sponsored Video Posts’ and a ‘Sponsored Day’. Tumblr ads also provide analytics of how well your ads are performing.

Quick tip: Produce content relating not only to your business/product, but also integrating the trending topics on Tumblr.

7 ways to boost business on Reddit

Reddit is an underutilised tool for businesses to market themselves and their products. Despite having hundreds of millions of users, Reddit isn’t the first social media platform that springs to mind when considering prospective marketing channels. Here are 7 ways to take advantage of a relatively unknown platform to propel your business.


Be aware of subreddits

Why is this important? Subreddits are individual communities, and understanding them is vital on this platform because they contain your target audience. It’s much easier to find your key demographic since most fanbases congregate in a particular subreddit. ‘r/Entrepreneur’ & ‘r/Smallbusiness’ are good subreddits to start with.

Quick tip: ‘Redditors’ respond more favourably to users that engage with posts and other users, rather than those that solely market themselves.

 

Avoid SPAM!

Why is this important? Blatantly plugging your company or product is a big red flag on Reddit. In fact, doing so will most likely get you banned from the particular subreddit.

Quick tip: Wait a few weeks before posting promotional content. In this time, hopefully you’ll have built up enough goodwill with the community to support your efforts.

 

Provide further Customer Support

Why is this important? You can also use Reddit to answer current or potential customers‘ questions, comment on relevant posts, and otherwise engage with the community, further improving your brand image.

Quick tip: Maintain top-quality customer support on your website and utilise Reddit as an extension of this.

 

Hold an AMA – Ask Me Anything

Why is this important? An AMA is a stellar way to provide insight about a business, regardless of size. It’s a unique approach to promoting your business while also being informational.

Quick tip: Be honest in your answers! Redditors will see right through a marketer’s façade.

 

Be patient

Why is this important? Marketing your business/product on Reddit is a marathon, not a sprint. It might take weeks, months or years to build a large and loyal following, depending on your efforts.

Quick tip: Advertising about deals and special offers may help to muster short-term attention, but take care not to sound too “salesman-y”.

 

Run a subreddit contest

Why is this important? Running a subreddit contest is a clever strategy for contributing value through engagement.

Quick tip: Rewards for the contest could be your business’ products, in turn serving as an additional marketing tool. 

 

Use Reddit ads

Why is this important? Ads on Reddit help to target very specific, ardent niches; if you’re willing to shell out some cash.

Quick tip: As opposed to other platforms’ ‘cost-per-click’ advertising systems, Reddit operates on a ‘cost-per-impression’ policy.   

5 Twitter tips to promote your business

Twitter is one of the most popular social media applications in the world and poses plenty of untapped potential to spread brand awareness. Following are 5 tips on how to achieve this effectively.

Create a media strategy

Why is this important? Clearly establishing what the goals and who the target audience are, is key to a successful  media campaign.

Quick tip: This will determine the scope of your campaign, so strategise wisely.

 

Maintaining consistency is key!

Why is this important? As easy as it is to set up a social media account, continuous work is needed to maintain and grow your follower base. This could be as simple as posting short promotional statements several times a week.

Quick tip: Attach pictures or videos to make your posts attractive and engaging.

 

Interact with customers/clients

Why is this important? Responding and replying to tweets from customers and clients helps to portray the company as being relatable and appealing.

Quick tip: Set up Direct Messages so clients/customers can contact you directly, which will promote engagement. Just make sure to check your inbox regularly!

 

Expand but maintain focus on your target audience

Why is this important? It’s easy for a business’ messages to get saturated in the social media sphere. While gaining more followers is beneficial in terms of exposure, it’s essential not to lose focus of your key demographic. They are whom your most important interactions will arise from.

Quick tip: Try adhering to daily social media posts at the minimum; some of promotional content about the business/product, and some interacting with your target audience.

 

Use a Twitter Ads account

Why is this important? While not necessary, utilising Twitter Ads can help your business boost its reach. It’s a low-cost, yet effective way to target a tailored audience. Plus, you set your own budget and only pay if you attain your marketing goals.

Quick tip: Beware to distinguish between ‘Promote Mode’ and ‘Twitter Ads’. The former has a 99 USD monthly price, whereas the latter has no minimum spend.